A PHP Error was encountered
Severity: Notice
Message: Undefined index: training_brocure
Filename: views/training_detail.php
Line Number: 17
Backtrace:
File: /home/k6631542/old.mdpconsulting.co.id/application/modules/training/views/training_detail.php
Line: 17
Function: _error_handler
File: /home/k6631542/old.mdpconsulting.co.id/application/third_party/MX/Loader.php
Line: 357
Function: include
File: /home/k6631542/old.mdpconsulting.co.id/application/third_party/MX/Loader.php
Line: 300
Function: _ci_load
File: /home/k6631542/old.mdpconsulting.co.id/application/views/frontend/layout.php
Line: 57
Function: view
File: /home/k6631542/old.mdpconsulting.co.id/application/third_party/MX/Loader.php
Line: 357
Function: include
File: /home/k6631542/old.mdpconsulting.co.id/application/third_party/MX/Loader.php
Line: 300
Function: _ci_load
File: /home/k6631542/old.mdpconsulting.co.id/application/modules/training/controllers/Training.php
Line: 52
Function: view
File: /home/k6631542/old.mdpconsulting.co.id/index.php
Line: 324
Function: require_once
Cover Letter
Better Service For Bigger Business
Service & Leadership Program
Pendahuluan
Setiap organisasi memiliki kebutuhan untuk membangun budaya “Get the things done” dalam memastikan kinerja unggul berkelanjutan. Dimulai dengan membangun & menguatkan Service & Leadersip mindset di lingkungan kerja.
Tujuan
Peserta diharapkan agar dapat :
1. Memahami better service leads to bigger business
2. Memahami service mindset
3. Mempunyai kemampuan menjadi role-model & agent of change
4. Melakukan service menjadi DNA di setiap lini pegawai perusahaan
Materi Training
r Service Makes Changes
Y believe of better Service leads to bigger opportunities
Y why service matters
Y turning complaint becomes opportunities
Y how to handle angry customers
r Agent of Change
Y what makes me becoming a good leader - 360 degree
Y leaving your Legacy
r Public Speaking & Communication Skill
Y prinsip dalam public speaking & communication skill
Y 5 langkah dalam communication skill
Y bagaimana visual, verbal & vocal menjadi peranan dalam public speaking
r Interpersonal Skill
Y nilai-nilai positif dalam interpersonal skill
Y kapan interpersonal skill diterapkan
Y etika dalam berinteraksi secara proffesional
r Proffesional Image
Y mengapa citra diri itu penting
Y proffesional grooming
Y business etiquette